Strategic general hotel management Solutions

Latitude Asset Management provides general hotel management for owners, developers, lenders, and investors seeking disciplined execution across hotel operations. From revenue strategy and brand compliance to cost control, openings, transitions, and distressed asset stabilization, the firm connects hospitality know-how with institutional investment discipline to protect value, improve performance, and support long-term ownership objectives.

Hotel management professionals reviewing property performance

Our general hotel management Services

Integrated hotel management, operations, transition, asset oversight, and investment strategy services for hospitality stakeholders.

Hotel Operations

Owner-aligned operating leadership covering revenue strategy, cost control, service standards, brand compliance, openings, renovations, rebrandings, and financial performance oversight across the hotel lifecycle.

Asset Management

Ongoing asset management that connects macro investment strategy with property-level execution, helping optimize each ownership phase for value creation and risk-adjusted return.

Owner Representation

Owner representation that holds operators accountable for performance, capital planning, reporting, and alignment with ownership’s stated investment objectives and long-term value goals.

Operator Transitions

Structured support for franchise, brand, and management changes, including RFPs, due diligence, negotiations, and coordinated 90–180-day handovers.

Distressed Assets

Stabilization and recovery strategies for underperforming, lender-controlled, or special-situation hotel assets requiring disciplined performance plans and clear stakeholder alignment.

Portfolio Strategy

Top-down portfolio design that balances geographies, segmentation, brands, operators, market cycles, and investment objectives for diversified hotel performance.

Hotel management team reviewing operations

Our Hotel Management Process

Assess Ownership and Asset Objectives

The engagement begins with a disciplined review of ownership goals, operating performance, market position, brand requirements, financial reports, and capital priorities. This creates a clear baseline for decisions and aligns stakeholders before operational changes begin.

Diagnose Performance and Market Position

Execute the Operating Plan

Monitor Results and Optimize Value

The Latitude Difference

Why Choose Latitude Asset Management?

A hotel management partner built for owners, investors, lenders, and developers.

360° Expertise

Operational, commercial, finance, and real estate expertise guide every hotel management recommendation.

Owner Mindset

The team thinks like owners and acts as disciplined stewards of hotel capital.

Cross-Border

Regional leaders connect local hospitality realities across the Americas with institutional execution standards.

True Alignment

Hands-on oversight keeps operators, brands, stakeholders, and capital plans aligned with objectives.

Meet The Leadership Team

Senior hotel, investment, brand, and operations leaders.

Portrait of Haizar Baiz, CEO and Head of Asset Management at Latitude Asset Management

Haizar Baiz

CEO and Head of Asset Management

Haizar Baiz is the CEO and Head of Asset Management at Latitude Asset Management, bringing over 18 years of industry experience across hotel operations, real estate, and finance. His career spans representing major brands, operating large-scale hotels, and advocating for investors across the Americas, giving him a rare 360° view of the hotel business. Known for turning around underperforming assets and growing market share, Haizar combines strategic insight with hands-on execution to drive measurable value creation. A Cornell-certified hotel investment and asset management professional, he leverages his multicultural background and fluency in English, Spanish, Portuguese, and French to build authentic trust with investors and partners across borders, ensuring every engagement is grounded in regional understanding and institutional discipline.

Portrait of Reid Morrison, Chief Brand Strategy Officer at Latitude Asset Management

Reid Morrison

Chief Brand Strategy Officer

Reid Morrison serves as Chief Brand Strategy Officer at Latitude Asset Management, contributing over three decades of leadership across hospitality, real estate, and technology. Throughout his distinguished career, he has led commercial strategy, optimized sales and revenue performance, and driven transformational growth for full-service properties and multi-brand portfolios across major markets. Reid is recognized for blending deep operational insight with forward-thinking strategy, focusing on long-term value creation through disciplined execution and data-driven decision making. His experience managing global teams and leveraging emerging technologies equips him to identify high-impact opportunities, streamline hotel performance, and deliver clear, strategic guidance to owners and investors navigating complex hospitality markets.

Portrait of Anthony Del Gaudio, Chief Business Development Officer at Latitude Asset Management

Anthony Del Gaudio

Chief Business Development Officer

Anthony Del Gaudio is the Chief Business Development Officer at Latitude Asset Management, with over 35 years of experience working alongside hotel owners, investment groups, asset managers, and operators across the hospitality industry. He is highly regarded for his expertise in asset repositioning, startup operations, deal structuring, comprehensive asset evaluation, and performance optimization. Anthony's distinguished career includes 14 years with Hyatt Hotels, 19 years with Loews Hotels, and three years with InterContinental Hotel Group, spanning wholly owned, managed, and franchise operations. His deep experience supporting portfolios from single assets to large multi-property holdings makes him an invaluable resource for investors and owners seeking disciplined, results-driven asset management solutions.

Portrait of Germán Ongay, Senior Strategic Partner for Mexico at Latitude Asset Management

Germán Ongay

Senior Strategic Partner (Mexico)

Germán Ongay is a Senior Strategic Partner for Mexico at Latitude Asset Management, bringing more than four decades of leadership experience in Mexico's hotel industry. Having served as CEO of Óptima Hoteles de México and Regional Vice President of Sales and Franchise Development for IHG Hotels & Resorts in Mexico, he is widely recognized for his expertise in franchise growth, brand expansion, and strategic market positioning. Throughout his career, Germán has led complex negotiations and development initiatives with major international brands, supporting hotel openings across key national markets. At Latitude, he drives regional brand strategy, franchise negotiations, and market expansion initiatives, leveraging deep industry relationships with owners, developers, and global brands to deliver well-structured growth strategies.

Portrait of Olmedo Herrera, Partner and Operations Lead at Latitude Asset Management

Olmedo Herrera

Partner and Operations Lead (Colombian Hub)

Olmedo Herrera is a Partner and Operations Lead for Latitude Asset Management's Colombian Hub, bringing decades of experience leading large, full-service hotels across Latin America. As a seasoned General Manager and senior operator throughout the region, he is widely respected for his operational leadership and strong relationships with owners, operators, brands, and local stakeholders. Olmedo has successfully guided hotel openings, renovations, and rebranding initiatives from early planning through stabilized operations. At Latitude, he serves as the firm's on-the-ground operations expert for Latin America, overseeing hotel operations, openings, and transitions. His deep regional knowledge and hands-on market insight enable disciplined execution that drives performance and delivers long-term value for investors and owners.

Portrait of Simon Lagardera, Vice President of Business Development for the Caribbean at Latitude Asset Management

Simon Lagardera

Vice President, Business Development (Caribbean)

Simon Lagardera serves as Vice President of Business Development for the Caribbean at Latitude Asset Management, bringing a powerful blend of hospitality expertise and entrepreneurial leadership. A graduate in Hotel Administration from Venezuela, Simon began his career in hotel operations before becoming a serial entrepreneur, founding and leading businesses across multiple industries throughout the Caribbean. This dual background enables him to understand both operational realities and the strategic priorities of investors and owners. At Latitude, he leads growth and business development initiatives across the Caribbean, leveraging his regional network and business acumen to identify opportunities and build trusted partnerships. He works closely with owners and investors to connect local opportunities with international standards and drive sustainable, long-term value creation.

Portrait of Randy Crohn, Real Estate Investment Advisor at Latitude Asset Management

Randy Crohn

Real Estate Investment Advisor

Randy Crohn is a Real Estate Investment Advisor at Latitude Asset Management, offering broad international experience in real estate, strategic partnerships, and cross-border growth. His career includes deal structuring, technology-enabled ventures, and senior leadership roles within global organizations, providing a well-rounded perspective on value creation and market expansion. Randy is recognized for navigating complex environments with clarity and precision, skillfully aligning stakeholders and uncovering high-impact strategic opportunities. His extensive experience working across multiple countries and cultures strengthens his capacity to support investors with informed judgment, strong relationships, and a disciplined, long-term approach to performance. Randy's cross-border insight adds significant depth to Latitude's investment advisory capabilities across the Americas.

Portrait of Javier Revelo, Financial Analysis and Research Advisor at Latitude Asset Management

Javier Revelo

Financial Analysis & Research Advisor (CFA)

Javier Revelo is the Financial Analysis and Research Advisor at Latitude Asset Management, bringing deep financial expertise and analytical rigor developed across institutional investment management, corporate treasury, and hospitality analytics in global markets. A CFA charterholder, Javier began his career in portfolio risk and portfolio management before moving into senior roles focused on revenue strategy, forecasting, and performance analytics within hospitality and transportation platforms. This unique combination of institutional finance discipline and commercial operating insight allows him to bridge investment strategy with real-world hotel performance. At Latitude, he leads financial analysis and research across acquisitions, portfolio strategy, and performance initiatives, supporting investors with disciplined underwriting, scenario analysis, and capital structure evaluation.

Frequently Asked Questions

What does a general hotel manager do?

A general hotel manager oversees the day-to-day and strategic operation of a hotel, including guest service, staffing, cost control, revenue performance, brand standards, and owner reporting. In an owner-aligned management model, the role also connects operations to investment goals, ensuring decisions support asset value, market share growth, and long-term financial performance.

What is included in general hotel management?

How is hotel management different from hotel asset management?

When should an owner consider changing hotel management?

Can hotel management help with distressed assets?

How long does a hotel operator transition take?

How do you measure hotel management performance?

Who does Latitude Asset Management work with?

Still Have Hotel Management Questions?

Connect with our hospitality and investment specialists today.

Certified & Trusted

Awards and Recognition

Cornell hotel investment certification

Cornell-Certified Professional

Advanced hotel investment and asset management expertise.

CFA charterholder certification

CFA Charterholder

Recognized investment analysis and finance credential.

Cross-border hospitality expertise

Cross-Border Expertise

Regional insight with institutional operating standards.

Discuss Your Hotel Management Priorities

Share your hotel ownership, operating, transition, or asset performance goals. The Latitude Asset Management team will review the opportunity and respond with a thoughtful next step.

Contact Us Today

You can also send us a quick email at contact@latitude-am.com.